One of the first steps toward creating an effective Security Operations Center (SOC) is to ensure all team members collaborate seamlessly. Seamless collaboration not only reduces the Mean Time to Detect an incident but also expedites the response time.
Generally the SOC team comprises of many small divisions, and multiple communication routes exist between stakeholders like :
To effectively mitigate an incident or threat, it is important that all the stakeholders have visibility about the incident on the same communication platform.
CloudSEK as a platform provides visibility on the following:
In all the above parameters, analysts can write custom alert rules which would push alerts to communication tools like Slack, Jira, Microsoft Teams etc . This would provide the SOC members the opportunity to discuss, triage and mitigate the alert on the spot or while having the SOC standup.