We are searching for communicative candidates who are proactive and passionate about company products and the clients they serve. If you have interest in cyber security world & have a flair for client communication and understand consumer behavior, we’d like to meet you.
What’s in it for you?
- Internship program of 3months/Full Time Hire
- Product Specialist will act as first point of contact for all the clients operating for any and all matters specific to their accounts and product
- Help customers through email, phone, online presentations, screen-share to troubleshoot their concerns related to product
- Use their skills to troubleshoot and accurately document the issues identified and recommend solutions.
- Assume ownership of an issue raised and aim to get issues resolved effectively from the respective team, escalating cases to product managers or team lead only when necessary
- Track process compliance
- Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
- Keep up to date with the latest security and technology developments.
What’s in it for you?
- Final year College/1+ years of Industry experience with relevant experience of Client facing role
- Excellent verbal and written communication
- Enjoys problem-solving and displays an eagerness to learn new technologies/skills.
- Active listening and Ability to prioritize among competing tasks
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Self-motivated and able to thrive in a start-up culture
- You should be resourceful, analytical, adaptable, and organized with the ability to build rapport with team
- Experience with CRM software and MS Office will be an added advantage
- Knowledge in Cyber Security Domain is good to have.
Lets talk about Perks
- A competitive salary.
- An awesome team that will challenge and respect you.
- Lunch, Unlimited snacks, and drinks.
- Top-notch office in the heart of Bangalore City.
- Virtual team bonding’s activities and online fun games etc.